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Privacy Policy

Privacy Policy

This Privacy Policy explains how Sparkle Crew handles personal data when visitors use the website, make an inquiry, or arrange move-in and move-out cleaning services in the Almirante Brown metropolitan area.

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Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact

Contact Information

Privacy email
[email protected]
Telephone
+54 9 11 2862-7299
Mailing address
Calle Buenos Aires 1460, B1852KQR Almirante Brown Buenos Aires Province
Privacy inquiries
Use the contact details below for questions about this notice or the handling of personal data.
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01 · Collection

Data We Collect

We may collect identification and contact details, property and booking information, access instructions, service preferences, condition photos when provided, payment-related details, and communications sent through the website or by other booking methods. We may also process limited technical data such as device, browser, and usage information needed to operate the site and review service performance.

The categories of data collected depend on the service request and the information needed to arrange access and scope.
02 · Sources

How We Collect Data

We receive data from initial inquiries, property condition reviews, scope confirmations, appointment arrangements, completion handovers, and messages sent through the contact form, phone, or email. We may also obtain information from payment processors, scheduling tools, and website systems that record how the site is used.

Most information comes directly from the person making the inquiry or booking, with some data created during service handling.
03 · Cookies

Types of Cookies

We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics cookies to understand general site use. We do not rely on cookies to collect more information than is needed for these purposes.

Cookie use is limited to operational, preference, and basic analytics functions.
04 · Controls

Cookie Controls

We use standard browser-based controls for cookie management. Users may block or delete cookies through their browser, and may also set the browser to warn before cookies are stored. If cookies are disabled, some parts of the site may not work as intended.

Cookie preferences can be adjusted through browser settings, and some browser features may limit site functions.

Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or objection to processing based on legitimate interests. Where consent is used, it may be withdrawn for future processing.

Available rights depend on the applicable legal basis and any legal exceptions.

To exercise a privacy right, a person should provide enough information for us to identify the relevant record and assess the request. We may ask for additional details where needed to verify identity or understand the scope of the request. If a request cannot be fully granted, we will explain the reason in general terms.

Requests are reviewed before action is taken to confirm identity and protect against unauthorized disclosure.

We keep personal data only for as long as needed to manage inquiries, bookings, service completion, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymize it where practical, subject to any retention period required by law.

Retention is based on the purpose of the record, legal obligations, and the need to resolve service matters.

If we make material changes to this Privacy Policy, we will update the posted version and may provide an additional notice where appropriate. The revised policy applies from the stated effective date unless a different notice is given.

We review this notice when our practices or legal obligations change.
01

How We Use Data

We use personal data to respond to inquiries, review property condition details, confirm scope and handover timing, prepare quotes, schedule appointments, coordinate access, carry out the cleaning visit, complete handover records, process payments, maintain business records, and meet legal or accounting obligations. We may also use limited technical data to secure and improve the website.

Processing is limited to service delivery, administration, and compliance.
02

Service Providers

We may share personal data with service providers that help us operate the website, manage appointments, process payments, store records, or support communications. These recipients may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational recipients are limited to providers that support booking, payment, and site administration.
03

Legal Disclosure

We may disclose personal data when required to comply with a legal obligation, court order, or lawful request from public authorities, or when disclosure is needed to establish, exercise, or defend legal rights. We may also share information where necessary to prevent fraud, protect security, or address misuse of the site or services.

Legal disclosure is limited to what is necessary for compliance or defense of a claim.